Small businesses thrive on trust. Whether you run a boutique, a nonprofit, a home-based business, or a service company, your reputation is the foundation of your growth. That’s why the Grosse Pointe Chamber is hosting a Learn-at-Lunch session designed to give local business owners the tools they need to both promote and protect their brands.
On Monday, September 30, from 11:45 AM to 1:00 PM at The War Memorial, Chamber members and mother-daughter team Cyndee Harrison and Rachael Amato will lead Building Your Business Boot Camp: Promoting and Protecting Your Business Reputation.
Cyndee and Rachael are the founders of PR Shield, a reputation and brand protection system built specifically for small businesses. Through their firm, Synaptic, they help entrepreneurs show up with clarity and confidence, blending marketing innovation with proactive reputation management.
This hands-on session is approachable, practical, and built around real-world takeaways. There is no sales pitch—just strategies you can immediately put into practice.
What You’ll Learn
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How to use reviews to build trust and boost visibility
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How Google and AI tools like ChatGPT “see” your business—and how to stand out
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How to handle negative reviews with professionalism and confidence
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How to increase both the quality and quantity of your online reviews
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How local businesses are already growing through reputation-first marketing
By the end of this session, you’ll walk away with a stronger understanding of how to protect your brand, grow word-of-mouth referrals, and make sure your business shows up where customers are already looking—online.
This is more than a workshop. It’s an investment in your reputation, your growth, and your ability to thrive in today’s competitive marketplace.
Event Details
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Date: Monday, September 30
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Time: 11:45 AM – 1:00 PM
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Location: The War Memorial, 32 Lake Shore Rd, Grosse Pointe Farms, MI 48236
Seats are limited, and this is one session you won’t want to miss. Join your fellow Chamber members for a powerful Learn-at-Lunch designed to strengthen your business from the inside out. CLICK HERE TO GRAB YOUR SPOT!